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FAQ's

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  • Where is Revana Massage?

    • Location: 7406 27th Street West, Suite 15, University Place,  WA 98466

    • We're located in the West Plaza Building. We recommend you park in the back of the building. From the back entrance you'll walk straight past the central tree on the bottom floor and we are located in the hall to the left of the restrooms, Suite 15.

  • Can I purchase gift cards?

    • Yes! You can purchase prepaid gift cards Here.

  • I'm here early, where do I wait?

    • There is a large common area in the bottom floor of the building, feel free to wait there. Your therapist may be finishing up a previous session before inviting you in. When the In Session Sign is up in the window, please refrain from knocking. We'll come and greet you as soon as we can.

  • Is massage painful?

    • It can be, but it doesn't need to be. It's up to you. We want to find the line between effective body work, without too much discomfort. If you're holding your breath during your massage, it's too much pressure. You won't be able to relax and neither will your muscles. It is common to be lightly to moderately sore after therapeutic focus work and deep tissue massage. Your therapist will check in with you about pressure preferences and focus areas during the massage. Please let us know your preferences at any point during your service.

  • Can I talk to my therapist during the massage?
    • Of course! Please let us know if you have any preferences when it comes to pressure, focus areas, and service goals. On the flip side, if you want to treat yourself to a quiet relaxing massage, we're here for it!
  • Do I have to undress?
    • It depends on what you need work on. Only dress down to your comfort level. All garments left on will be seen as a boundary that your therapist will avoid completely. We can provide compression holds to muscle groups over clothing if permitted, but no gliding massage techniques will be used over clothing. We encourage you to communicate areas you would like to avoid or focus on during your service.
White Grass

What To Expect

Your comfort and service goals are our top priority.

Forest Path

Before 

  • Booking - You can book on our Services Page. 

  • Your Intake - After booking an appointment you will receive a text/email notification with 2 forms to complete before your service. The Intake Form contains questions we must collect for all clients to stay in regulation with the Department of Health and takes 10-15 minutes to complete. The Service Orientation form gives us a better understanding of your preferences and goals for your massage so that we can better tailor your experience.

  • Massage Service Prep - Make sure to wear comfortable clothing to your appointment as you'll be dressing down to your comfort level for your massage.

  • Friendly Reminders - If you have any specific requests, please communicate them. We are more than happy to customize your experience and we prioritize open communication for all clients. Please know that Revana is a judgement free and inclusive zone, all are welcome and celebrated here.

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We will not tolerate unprofessional communication or requests. We have the right to refuse service to anyone and cancel services for any reason, at any time.

During

  • Your Goal - Before the session begins we will discuss your goals for your massage, including any areas of pain or discomfort you would like to address. As well as any acute or chronic conditions. 

  • Enhancement Customization - All massage services include enhancements at no extra charge. This includes Hot Stones, Cupping, Aroma Therapy, and Percussive Therapy.

  • Time Spent -  It's up to you where we dedicate time. If you want more time spent on your back than on the legs for example, simply let us know. 

  • Draping - We are always sure to keep your comfort our top priority and follow strict draping techniques that follow professional Washington State Standards.

After

  • Hydrate & Take it easy - Be sure to drink extra water and take time to relax after your massage service.

  • See Us Again Soon - Book your next massage with us. If you're serious about mental & physical self-care or recovery, we recommend booking 1 - 4 massages monthly depending on your service goals.​

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